Frequently Asked Questions

We encourage clients to provide a summary of their business and services, along with examples of preferred images. We can help with copywriting, stock photos, and content guidance where needed.

Absolutely. We design websites in WordPress or Shopify, giving you the ability to make text, image, and product updates without needing technical knowledge. We also provide training videos and documentation.

We handle basic SEO with each website project. This includes clean site and content structure, headings, meta titles, meta descriptions, and image alt text. If you have a specific list of keywords that you want to use, we will implement those into the design and basic SEO.

We also offer more advanced SEO services to our existing clients if you’d like to boost your visibility further.

Yes, whether your current site is outdated, slow, or hard to manage, we can migrate your content to a new, modern design that better reflects your brand. View more details about migrating an existing WordPress website or a website from another platform to WordPress here.

Yes! You can see some of our latest work on our portfolio page. This is only a small sampling of the work we’ve done. If you want to see work from a specific industry, let us know and we’d be happy to share more work.

We include a lot of great detail in every website project!

• Design based on our initial website consultation and your input provided on our website design questionnaire.
• Build out webpages using your content or content that we write.
• Fill out the visual of each page with images you provide or with stock photos that we purchase for you.
• Perform basic SEO that most other agencies miss during the design project.
• Launch your website on our dedicated host server.

There is a lot of work that goes on between each of those steps, and we are always here to support your business needs before, during, and after your website design project.

As many as you want! Most small businesses operate with anywhere from 1 to 20 webpages, and e-commerce sites depend mainly on the types of products being offered. 

We’ll talk about your webpage or product needs before the project starts and develop everything you’ve asked for. 

All of our projects are built for growth, so if you need more pages or products later, that can easily be achieved.

This doesn’t happen, and if it does, we’re going to work with you to fix it.

Throughout the design process, we ask for your feedback and revisions to ensure you get the website design you want.

Projects get broken into several phases and rounds of revisions, and we don’t move forward in the process if there are still questions or concerns.

We love it when clients ask this—it shows you care about making this a true partnership, and that mindset sets us up for success together. To get the best results, here are three things we ask from you:

• Be transparent. Share what excites you and what doesn’t. Let us in on your vision, your worries, and even the ideas that feel “out there.” The more we know, the better we can build something that feels true to your brand.
• Stay engaged. Communication is everything. If you’re unsure about something, ask. If you need more time, tell us. And please reply to emails or calls promptly—it keeps the project moving smoothly and avoids delays.
• Take ownership of your content. We’ll guide you, but carving out time to gather your photos and write your copy will make all the difference. A strong site starts with authentic content straight from you.

Our agreements are flexible and built around your needs. For website design projects, the agreement typically lasts only through the design and launch of your site.

For hosting and maintenance services, we offer month-to-month or annual options—so you’re never locked into a long-term contract. We believe in earning your business through excellent work and ongoing support, not binding commitments.